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We offer three
plans with increasing levels of service and support
options. To learn more, select one of the
options above or download a detailed description of each
plan. |
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Fixed Monthly Pricing
The goal of a Managed Service Provider (MSP) is to arrive at a fixed monthly fee that covers all of the IT services required to keep your business moving. This allows you to create a realistic IT budget and avoid unexpected expenses when issues arise. We realize that all companies are not the same, and that they have different resources and priorities. To accommodate these different needs, we offer three plans with increasing levels of service and support options.
A Shift in Responsibility – Service
Level Agreements
A Service Level Agreement (SLA) outlines the commitment Practical Networks makes to your business. The SLA clearly explains the services to be delivered and defines response times. This commitment to specific service levels is one of the things that distinguishes us from traditional hourly or block-time providers, and promotes the development of a true business partnership.
Enterprise-Class Tools for Your
Business
We've assembled a team of IT professionals and tools capable of meeting the needs of today’s global enterprises, and made those services available to businesses of all sizes in a cost-effective way. Our hosted, on-site, and remote services provide a level of security and flexibility that were previously cost-prohibitive for smaller companies. |
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From the Perspective
of a Business Owner
With Service Level Agreements, you know exactly what service to
expect from us and how much it will cost, eliminating that big
surprise IT
bill at the end of the month. Our two companies enter into a business
agreement whereby you agree to pay a set fee for well defined services.
It’s up to us to deliver them quickly and efficiently. Gone are
the days of hourly charges; the longer it takes us to provide service,
the less money we make. How’s that for motivation?
From the Perspective of
an IT Manager
Don’t hire that next IT employee. Instead,
tap into the resources of an enterprise-class IT department, whenever
you need us, for a fraction
of the cost. The combination of our hosted services, remote and onsite
support, and 24x7 service desk allow you to provide your users with
previously unattainable levels of service.
From the Perspective of a
Typical User
We do our best to make the support and management
of your company’s
technology systems transparent to you. Whether it’s blocking
spam, providing remote access or automatically backing up your data,
our goal is for your corporate IT experience to be like flipping a
light switch—turn it on whenever you need it and it works every
time.
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